Cookie Policy
Last Updated: January 15, 2025
Understanding Our Data Tracking Approach
At NeuronSpark, we believe transparency builds trust. This policy explains exactly how we track and use data on neuron-spark.com to improve your experience with our automated testing framework services.
We use various tracking technologies to understand how visitors interact with our site, which helps us create better resources for software teams in Taiwan and beyond. Think of it as watching where people walk in a store – it helps us arrange things more helpfully.
What Are Tracking Technologies?
Tracking technologies are small pieces of code that collect information about your visit. They're like digital breadcrumbs that help us understand what's working well on our site and what needs improvement.
Essential Cookies
These keep our website functioning properly. Without them, basic features like remembering your preferences or maintaining secure connections wouldn't work.
Functional Cookies
These remember your choices and provide enhanced features. They help us customize your experience based on how you use our automated testing resources.
Analytics Cookies
We use these to understand visitor patterns and improve our content. They tell us which testing framework articles are most helpful or where people get stuck in our learning materials.
Marketing Cookies
These help us show relevant information about our testing solutions to people who might find them useful. They also help us measure how effective our outreach efforts are.
How We Track Your Interactions
Page Visit Tracking
We monitor which pages you visit and how long you spend reading our testing framework documentation. This helps us identify the most valuable content and improve areas where people lose interest.
Click Pattern Analysis
We track which buttons and links you click, helping us understand user journeys. For example, if many people click our "Learning Program" link from the services page, we know that connection is important.
Form Interaction Monitoring
When you fill out contact forms or download resources, we track completion rates and identify where people might be having trouble. This helps us streamline the process for future visitors.
Device and Browser Information
We collect technical details about your setup to ensure our site works well across different devices and browsers. This is especially important for our technical audience in Taiwan's diverse technology landscape.
Session Recording Technology
On select pages, we may record anonymous user sessions to understand how people navigate our testing framework resources. Personal information is always masked in these recordings.
How Tracking Improves Your Experience
Content Personalization
Based on your interactions, we can suggest relevant testing framework topics or highlight services that match your apparent interests. If you spend time reading about automated testing strategies, we might feature related learning resources more prominently.
Performance Optimization
Analytics help us identify slow-loading pages or confusing navigation paths. When we see people leaving certain pages quickly, we investigate and improve the content or technical performance.
Targeted Communication
Understanding visitor behavior helps us create more relevant email campaigns and educational content. Instead of generic messaging, we can focus on topics that genuinely interest our Taiwan-based software development community.
Data Retention and Storage
How Long We Keep Your Data
Different types of data are stored for varying periods based on their purpose and legal requirements. Here's our retention schedule:
| Data Type | Retention Period | Purpose |
|---|---|---|
| Essential Cookies | Session Duration | Site functionality |
| Analytics Data | 26 Months | Performance analysis |
| Marketing Cookies | 12 Months | Campaign effectiveness |
| Contact Form Data | 3 Years | Client relationship management |
| Email Preferences | Until Unsubscribed | Communication preferences |
Managing Your Browser Settings
You have complete control over how tracking technologies work on your device. Most browsers allow you to block, delete, or manage cookies and other tracking methods.
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Options > Privacy & Security > Enhanced Tracking Protection
- Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies
- Opera: Settings > Advanced > Privacy & Security > Site Settings
Keep in mind that blocking certain cookies might affect site functionality. Essential cookies are necessary for basic features, while blocking analytics cookies won't impact your ability to use our testing framework resources.
Your Control Options
Browser-Level Controls
Configure your browser to automatically block tracking cookies from all websites, or set it to ask permission before storing any tracking data.
Selective Blocking
Use browser extensions or built-in features to block specific types of tracking while allowing essential functionality to continue working normally.
Regular Cleanup
Periodically clear your browser's stored data, including cookies and local storage, to remove accumulated tracking information from all websites you visit.
Private Browsing
Use incognito or private browsing modes when you want to browse without storing any tracking data locally on your device.
Third-Party Tracking Services
We work with several trusted third-party services to analyze our website performance and manage our marketing efforts. These partners have their own privacy policies and data handling practices.
Analytics Partners
Our analytics providers help us understand traffic patterns and user behavior. They process data according to their own privacy standards and typically anonymize information before analysis.
Marketing Platforms
Marketing services help us reach potential clients who might benefit from our automated testing frameworks. These platforms use tracking data to determine when and where to show relevant information about our services.
Each third-party service operates under its own privacy policy. We encourage you to review these policies if you want to understand how these companies handle data collection and use.
Policy Updates and Changes
We review and update this cookie policy regularly to reflect changes in our practices or legal requirements. When we make significant changes, we'll update the "Last Updated" date at the top of this page.
For substantial modifications that affect how we collect or use data, we may provide additional notice through email or prominent website announcements. We recommend checking this page periodically to stay informed about our current practices.
Your continued use of neuron-spark.com after policy updates indicates your acceptance of the revised terms. If you disagree with changes, you can adjust your browser settings or discontinue using our website.
Questions About Our Cookie Policy?
We're happy to discuss our data practices and help you understand how tracking works on our site.
Email: info@neuron-spark.com
Phone: +886225316333
Address: No. 155號, Wufu 3rd Rd, Lingya District, Kaohsiung City, Taiwan 802
Our team typically responds to privacy-related questions within 48 hours during business days.